Documentation

CRM

Learn CRM best practices to manage leads, track customer interactions, automate sales processes, improve customer relationships, and increase retention and revenue growth for your business.

CRM

Lead Scoring and Won/Lost

Prioritise sales with lead scoring in Udyot ERP CRM — a 0–100 score and hot/warm/cool/cold tiers — plus a Won/Lost workflow with lost-reason analytics.

2 min read
CRM

Quotations and Public Lead Capture

Send quotations and capture website enquiries automatically with Udyot ERP CRM — an embeddable public lead form with built-in anti-spam protection.

2 min read
CRM

Managing Leads and Opportunities

Capture and manage sales leads in Udyot ERP CRM — contacts, expected value, probability, and a clear pipeline from enquiry to win.

6 min read
CRM

Sales Pipeline and Activities

Work your sales pipeline in Udyot ERP CRM — drag-and-drop stages, logged activities and tasks, so nothing falls through the cracks.

5 min read