Updated

Delivery Notes and Goods Receipts

Delivery Notes (DN) and Goods Receipt Notes (GRN) record the physical movement of goods. They update stock balances without immediately creating an accounting entry — that happens when you create the corresponding invoice.

Delivery Note (outgoing stock)

A Delivery Note records goods going out to a customer:

  1. Go to Vouchers → Delivery Note → New.
  2. Select the customer and the Sales Order being fulfilled (optional but recommended).
  3. Add the items and quantities being dispatched.
  4. Select the source warehouse.
  5. Save.

Stock is immediately reduced in the selected warehouse. If the DN is linked to a Sales Order, the order’s fulfilled quantity is updated automatically. The accounting entry (Dr Debtors, Cr Sales) happens when you create the Sales Invoice separately.

Goods Receipt Note (incoming stock)

A GRN records goods arriving from a supplier:

  1. Go to Vouchers → Receipt Note → New.
  2. Select the supplier and the Purchase Order being received (optional but recommended).
  3. Enter the actual quantities received (these may differ from what was ordered — record actuals, not the ordered quantity).
  4. Select the destination warehouse.
  5. Save.

Stock increases in the warehouse immediately. The accounting entry happens when you create the Purchase Bill later.

Returns (Rejection In / Rejection Out)

  • Rejection Out — Returns sent back to a supplier (increases stock at supplier, decreases at your warehouse)
  • Rejection In — Returns received from a customer (increases your stock, decreases what the customer holds)

For financial returns (where credit/debit notes are needed), use Credit Notes or Debit Notes respectively.

Was this article helpful?

Need more help? Contact our support team